[May, 12, 2026]
Choice Hotels Business Direct Terms & Conditions
These Choice Hotels Business Direct Terms & Conditions (“Terms”) govern the Choice Hotels Business Direct program (“Business Direct” or the “Program”) offered by Choice Hotels International, Inc. The term “Choice,” “we,” “our,” “us” and other similar terms are used in these Terms for convenience to refer collectively and/or individually to Choice Hotels International, Inc. and its corporate affiliates and subsidiaries. The term “you” refers collectively to the Choice-approved Business Direct corporate client (“Client”) and/or each of the Client’s eligible employees (“Authorized Users”), as applicable, accessing or using Business Direct. The “Business Direct Term” refers to the period of time between the launch of Business Direct and its termination, if any. A “Business Direct Leverage Year” means, a calendar year in which Client is enrolled in Business Direct, and each calendar year thereafter during which the Member remains continuously enrolled.
Your use of this service may require us to share certain information with third-party service providers as described in our Privacy Notice.
Your participation in Business Direct is governed by these Terms. You agree to them by participating in Business Direct. It is your responsibility to read and understand these Terms. These Terms supersede all previous terms and conditions applicable to Business Direct or any prior programs.
1. Program Registration
Participation in the Program is limited to only those small to medium-sized businesses (“SMBs”) (as defined by us from time to time) that satisfy the following conditions:
· a valid legal entity (e.g., limited liability company, corporation, etc.); and
· a valid taxpayer identification number, business license number or other form of valid government-issued corporate identification.
The following entities and their travelers are not eligible for the Program:
· Shell companies without employees;
· Sole proprietorships;
· State owned entities; or
· Travel intermediaries, such as travel agencies, travel wholesalers, travel management companies, etc.
Choice reserves the right to amend and supplement the Program eligibility requirements from time to time. Membership in Business Direct is available at Choice’s sole and absolute discretion. Choice retains the right, at its sole discretion, to deny access to anyone to the Program, at any time and for any reason, including, but not limited to, for violation of these Terms.
In order to use the Program, Client must designate at least one individual to administer the accounts of Client’s Authorized Users (the “Travel Manager”), who will have certain rights and controls over Client’s use of the Program. The Travel Manager is responsible for registering or validating an account (“Corporate Account”) in the Program that meets the criteria herein. The Corporate Account may host and administer Client’s travel policies on Business Direct portion of choicehotels.com (the “Site”) that enables Authorized Users to use and access the Program, including the ability to book hotel stays. The Travel Manager must also have an Individual Account, defined below. Client is responsible for the selection of Travel Managers and for any action they take on behalf of the Client, including the actions described herein. Client acknowledges and agrees that the Travel Managers have the right and authority to administer the Corporate Account and perform any services related thereto, including the right to access, modify, and irreversibly delete any Client data including but not limited to any information related to Client’s travel policies. Travel Managers are responsible for terminating access to the Program if an Authorized User is no longer employed with the Client or should no longer have access to Business Direct. Client may change its Travel Manager at any time by through the Business Direct portal by assigning the “Travel Manager” role to a new Authorized User and removing such role from the existing Travel Manager. Client represents and warrants that any individual granted the Travel Manager role has full authority to act on behalf of Client with respect to the Corporate Account. Client is solely responsible for promptly removing access for any Travel Manager or Authorized User who is no longer authorized to access the Program. Choice shall not be responsible for any loss, data modification, booking activity, rewards allocation, fees or charges incurred, or other action taken by a Travel Manager or Authorized User prior to access removal. Any hotel reservations made by an Authorized User prior to access removal will remain booked unless cancelled by the Travel Manager or the Authorized User. Client remains responsible for all actions taken under its Corporate Account, including those of current and former Travel Managers and Authorized Users.
In order for Authorized Users to use the Site, the Authorized User must register or validate an individual Choice Privileges account on the Site (the “Individual Account”) under the Corporate Account, (the “Accounts”). An Authorized User’s activity, rewards eligibility, and/or rewards redemption in the Choice Privileges Rewards Program will have no impact on this Business Direct Program, or vice versa, except as expressly stated in these Terms. Authorized Users include those employees who (A) have been identified by the Travel Manager as current employees or contractors authorized to access and use the Program, (B) have registered and created an Individual Account to access and use the Program, (C) are authorized by Client for business travel purposes, and (D) are acting within the scope of employment when booking through Business Direct. Client will be responsible for providing any required disclosures to, and will obtain all required consents from, any Authorized Users in connection with the matters set forth in this Agreement. Client acknowledges that each Authorized User may retain ultimate administrative control over his or her Individual Accounts and his or her data, except to the extent that the Client has domain control or other authority over Authorized Users’ Individual Accounts.
As a condition of use of the Program, Authorized Users warrant that:
· you are at least 18 years of age;
· you possess the legal authority to create a binding legal obligation;
· you agree to these Terms;
· you acknowledge having read Choice Hotels International, Inc.’s Privacy & Security Policy and agree to your personal data being collected and processed in accordance with, and for the purposes described in, the Policy;
· you have read and agree to the Choice Privileges Rules and Regulations and the ChoiceHotels.com Terms of Use, which are incorporated herein by reference;
· you will only use the Program to make legitimate reservations for you or if applicable, for another person for whom you are legally authorized to act related to business travel;
· if applicable, you will inform such other persons about the Program terms that apply to the reservations you have made on their behalf, including all rules and restrictions applicable thereto;
· all information supplied by you on the Site is true, accurate, current and complete; and
· you will safeguard your access credentials and will supervise and be completely responsible for any use of your credentials by you and anyone other than you.
Once approved by us, a Client’s identified Authorized Users will be given access to the Site through which they may access and use the Program services. Admittance to the Program is not guaranteed, and Choice reserves the rights to deny approval if we determine a Client or Authorized User does not meet all requirements for entry.
Use of the Site will be restricted to only those Authorized Users providing valid user names and passwords associated with their individual Choice Privilege’s account. Authorized Users must protect the confidentiality of their given credentials, and Clients will be responsible for any use of those credentials by Authorized Users and anyone other than Authorized Users. Choice is not responsible for any actions taken by anyone using an Authorized User’s Account on behalf of, or purportedly on behalf of, the Authorized User. Participation in the Program is reviewed annually. Choice can correct, modify, or rescind any benefits applied to an Authorized User or an Authorized User’s Account in error and/or not legitimately earned in accordance with these Terms.
Client may not allow any third party other than Authorized Users to access or use the Program.
To the maximum extent permitted by applicable legal requirements, Client is responsible for ensuring that Client and its Authorized Users: (A) provide true, accurate and complete information to register the Accounts and in the use of the Program, (B) maintain the confidentiality of any Account credentials (including user ID and password) and (C) maintain the security of any systems, networks or similar technology that Client or any Authorized User uses to access the Program (e.g. Client’s laptops or network system). Client will notify Choice within twenty-four hours at gso@choicehotels.com if Client believes an Account is no longer secure or if Client suspects any unauthorized, suspicious, or fraudulent activity on an Account. Choice is not responsible for the accuracy of any information provided by Client and/or any Authorized User to register the Accounts, or any loss or damages arising from any unauthorized use of any Account due to credentials that were compromised other than through the action or inaction of Choice (including within a reasonable period following Client’s notification as set forth above). If Choice believes that Client or any Authorized User has provided incomplete, inaccurate, or unauthorized information to register or maintain an Account, or to access the Site, Choice may immediately terminate such party’s access to the Program without liability.
2. Hotel Reservations
Reservations must be made via the Site and cannot be made with Choice Privileges points. In addition to any other terms and conditions specified on the Site regarding specific Choice properties, the following general terms and conditions apply to hotel reservations made on the Site.
Some properties or brands may be excluded from the Program.
Cancellation policies and other information about specific room reservations vary by Choice property and by the type of reservation.
If Authorized Users plan to travel with a pet, we recommend that Authorized User confirm directly with the Choice property that they do, indeed, accept pets. Choice accepts NO RESPONSIBILITY for an individual Choice property’s pet policy.
For non-US Choice properties, rates confirmed in United States dollars may be converted to local currency by the Choice property at traveler’s time of stay, based on the exchange rate used by the Choice property and are subject to exchange rate fluctuations.
Client may choose to display to its Authorized Users certain Choice brands or pricing that are within the Client’s travel policy. Choice will not be responsible or liable for any bookings made by Authorized Users that are not within Client’s policy.
3. Business Direct Discount
Clients may receive tiered discounts (the “Discount”) upon reaching a certain number of eligible and completed hotel stays, that have been paid for in full booked via the business travel option on the Program Site (“Qualifying Nights”). The Discount applies only to the Qualifying Rate (defined below) and does not apply to event space, room blocks, group events, stays or rates that have been previously negotiated, food and beverage purchases, purchases of goods or services at spas, salons or other outlets, taxes, fees (including but not limited to resort or destination fees), service charges, gratuities, incidentals, and other purchases or charges that are not a Qualifying Rate. Clients must accrue the following number of annual Qualifying Nights from hotel stays booked by their Authorized Users via the Site and completed between January 1 and December 31 of a given year:
· 0-49 Qualifying Nights: 10% Discount from the best available rate
· 50-249 Qualifying Nights: 12% Discount from the best available rate
· 250+ Qualifying Nights: 15% Discount from the best available rate
A “Qualifying Rate” is a rack or standard rate. All other rates, including qualified promotional, commissionable, complimentary, bartered, group, group discount, layover, crew, and employee rates are not Qualifying Rates. A portion of any offered rate may reflect taxes, service charges, gratuities, and third-party charges for certain included items, and those costs will not contribute to the Qualifying Rate for purposes of calculating and applying the Discount. A stay that is not associated with an Authorized User is not a Qualifying Night, and the Discount will not apply to such stay.
The Discount applies only to the Qualifying Rate and does not apply to applicable taxes, fees (including but not limited to resort fees), gratuities, service charges, or incidental charges. If a participating property ceases to be owned, leased, managed, franchised, or licensed by Choice or otherwise ceases to be a participating property, the Discount will not apply to an otherwise qualifying stay at that property, even if the stay was booked when the property was a participating property.
During a Business Direct Leverage Year, upon completion of the applicable number of Qualifying Nights referenced above, Client’s applicable Discount will increase. Any nights that have been previously booked prior to the increase in Discount, but are not completed at the time of the increase in Discount tier, will have the lower Discount applied.
All Qualifying Nights count towards any applicable Discount through the end of the Business Direct Leverage Year. Client will maintain that Discount level for the following Business Direct Leverage Year. Client’s Discount will decrease in a Business Direct Leverage Year if the number of Qualifying Nights is reduced from the previous Business Direct Leverage Year.
Any hotel rooms that are booked or hotel stays prior to enrollment in the Program do not count towards the Qualifying Night thresholds.
Completed stays from reservations booked outside of the Business Direct site will not be counted towards a Client’s Qualifying Nights.
4. Rewards Program
The person that logged in and booked the Qualifying Night will receive Choice Privileges Rewards. If a Travel Manager books a Qualifying Night on behalf of an Authorized User or employee using the Travel Manager’s Individual Account, the Authorized User or employee will not receive any rewards. Choice is not liable for and will not intervene in any disputes regarding which Individual Account should receive Choice Privileges Rewards.
5. International Travel
Authorized Users are responsible for ensuring that they meet foreign entry requirements and that their travel documents, such as passports and visas (transit, business, tourist, and otherwise), are in order and any other foreign entry requirements are met. We have no special knowledge regarding foreign entry requirements or travel documents. We urge customers to review travel prohibitions, warnings, announcements, and advisories issued by the relevant governments prior to booking travel to international destinations.
6. Limitation of Liability, No Warranties, and Indemnification
Choice does not represent or warrant that travel to such areas is advisable or without risk, and Choice is not liable for damages or losses that may result from travel to such destinations.
The Program may include inaccuracies or errors, including pricing errors. In particular, Choice does not guarantee the accuracy of and disclaims all liability for any errors or other inaccuracies relating to the information and description of any hotel and services displayed on the Site (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.). In addition, Choice expressly reserves the right to correct any pricing errors on the Site and/or pending reservations made under an incorrect price. In such event, if available, Choice will offer you the opportunity to keep your pending reservation at the correct price or we will cancel your reservation without penalty.
Choice may make improvements and/or changes on the Site at any time.
BUSINESS DIRECT IS MADE AVAILABLE TO YOU ON AN AS-IS, AS-AVAILABLE BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. CHOICE AND THE OWNERS, OPERATORS, FRANCHISEES, DIRECTORS, MANAGERS, AND EMPLOYEES OF ANY CHOICE PROPERTY (COLLECTIVELY, THE “CHOICE PARTY(IES)”) MAKE NO REPRESENTATION ABOUT THE SUITABILITY OF BUSINESS DIRECT FOR YOU. THE CHOICE PARTIES SPECIFICALLY DISCLAIM ALL WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. YOUR PARTICIPATION IN BUSINESS DIRECT IS AT YOUR OWN RISK.
WITHOUT LIMITING THE FOREGOING, THE CHOICE PARTIES DO NOT REPRESENT OR WARRANT THAT THE INFORMATION RELATED TO BUSINESS DIRECT IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY, OR CURRENT OR THAT BUSINESS DIRECT WILL OPERATE WITHOUT INTERRUPTION OR ERROR. DESPITE COMMERCIALLY REASONABLE EFFORTS, THE SITE AND OTHER PROGRAM MATERIALS MAY CONTAIN TYPOGRAPHICAL OR OTHER ERRORS OR INACCURACIES, INCLUDING, WITHOUT LIMITATION, REGARDING THE AMOUNT OR VALUE OF DISCOUNTS, A PARTICULAR REWARD, OR ANY OTHER BENEFITS OF BUSINESS DIRECT OR WHAT IS REQUIRED TO EARN THOSE BENEFITS, OR THE ABILITY TO REDEEM OR RECEIVE A REWARD OR BENEFIT. NO CHOICE PARTY WILL BE RESPONSIBLE FOR ANY SUCH ERROR, TYPO, OR MISPRINT IN THESE TERMS OR ANY BUSINESS DIRECT MATERIALS. CHOICE RESERVES THE RIGHT TO VOID OR REFUSE TO PROCESS ANY BENEFIT OR TRANSACTION ARISING OUT OF SUCH AN ERROR, TYPO, OR MISPRINT.
CHOICE PARTIES WILL NOT BE LIABLE FOR ANY ACTS, ERRORS OR OMISSIONS OF ANY OTHER CLIENT, THIRD PARTY OR CHOICE PARTNER.
Choice has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond its direct control, and Choice has no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.
In no event shall Choice be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of the Site or Program services or with the delay or inability to access, display or use the Site or Program services (including, but not limited to, your reliance upon opinions appearing on the Site; any computer viruses, information, software, linked Sites, products and services obtaining through the Site; or otherwise arising out of the access to, display of or use of the Site or Program services) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if Choice has been advised of the possibility of such damages.
If, despite the limitation above, Choice is found liable for any loss or damage that arises out of or in any way connected with any of the occurrences described above, then the liability of Choice will in no event exceed, in the aggregate, the greater of (a) the service fees you paid in connection with Program services, or (b) One-Hundred Dollars (US $100.00) or the equivalent in local currency.
You agree to defend and indemnify Choice and its respective parents, subsidiaries, affiliates and each of its officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of your:
· breach of these Terms;
· violation of any law, regulation, rule or the rights of a third party; or
· use of the Site or Program services.
The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this Section will survive and apply even if any limited remedy specified in these Terms is found to have failed its essential purpose. The limitations of liability provided in these Terms inure to the benefit of Choice. This entire section will survive the termination of Business Direct and your membership in it.
7. Prohibited Activities
The content and information on the Site (including, but not limited to, price and availability of the Program) as well as the infrastructure used to provide such content and information, is proprietary to Choice. While Authorized Users may make limited copies of their travel itinerary (and related documents) for travel or service reservations booked through the Program, Authorized Users agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through the Program.
Additionally, Client and Authorized Users agree not to:
· use the Site or its content or information for any commercial purpose beyond the scope of these Terms;
· use Business Direct for any personal hotel stays;
· make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand or for purposes of reselling or impermissibly assigning or posting on any third party;
· access, monitor or copy any content or information of the Site using any robot, spider, scraper or other automated means or any manual process for any purpose without the express written permission of Choice;
· violate the restrictions in any robot exclusion headers on the Site or bypass or circumvent other measures employed to prevent or limit access to the Site;
· use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of the Site or take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
· use the Site for any purpose that is illegal, unlawful or prohibited by these Terms;
· interrupt, disrupt, alter, destroy, impair, restrict tamper, or otherwise affect the property operation of the Site in any way, including, without limitation, through the use of any malicious or unauthorized code, virus, worm, Trojan horse, malware or program;
· deep-link to any portion of the Site (including, without limitation, the purchase path for any Program) for any purpose without Choice’s express written permission; or
· "frame," "mirror" or otherwise incorporate any part of the Site into any other website or application.
If your booking or other use of the Site or Program shows signs of fraud, abuse or suspicious activity, Choice may cancel any travel or service reservations associated with your name, email address or account, and close any associated accounts. Choice may recoup any discounts from you in the event of fraud or abuse of the Business Direct program. If you have conducted any fraudulent activity, Choice reserves the right to take any necessary legal action and you may be liable for monetary losses to Choice, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact the Program.
8. Disputes
If Client has a problem or dispute, Choice will try to resolve your concerns. But if we are unsuccessful, you may pursue claims as explained in this Section.
Except with respect to any claim or dispute involving the ownership, validity or use of any of our trademarks or service marks, any dispute arising out of or related to the Site or the Program (including any claim that any provision of these Terms are invalid, illegal, or otherwise voidable or void) will be submitted for and resolved by binding arbitration before the American Arbitration Association (“AAA”). We shall have the right in a proper case to obtain temporary restraining orders, temporary or preliminary injunctive relief and/or declaratory relief (other than declarations with respect to the amount of money damages) from a court of competent jurisdiction.
The arbitration proceedings shall be heard by one independent arbitrator who shall be an attorney or retired judge. The arbitration shall be held in Bethesda, Maryland and in accordance with the then-existing Commercial Arbitration Rules of the AAA. All matters within the scope of the Federal Arbitration Act (9 U.S.C. 1, et seq.) will be governed by it and not by any state arbitration law. Client, Authorized Users, and Choice waive any rights to maintain other available resolution processes for such disputes, such as a court action or administrative proceeding, to settle disputes. Client, Authorized Users, and Choice waive any right to a jury trial for such disputes. The rules in arbitration are different from the rules that apply in court. There is no judge or jury, and review is limited, but an arbitrator can award the same damages and relief and must honor the same limitations stated in these Terms, as a court would.
In reaching his or her decision, the arbitrator shall follow these Terms, shall be bound to apply the applicable law and shall not rule inconsistently with the applicable law. The arbitration shall be conducted on an individual basis, and not as a consolidated, common, representative, group or class. The arbitrator shall include in his or her award any relief he or she deems proper in terms of money damages (with interest on unpaid amounts from the date due at the maximum rate allowed by law), and attorneys’ fees and costs. The award of the arbitrator shall be conclusive and binding upon all parties hereto and judgment upon the award may be entered in any court of competent jurisdiction.
Other than as may be required by law, the entire arbitration proceedings (including, but not limited to, any rulings, decisions or orders of the arbitrator) shall remain confidential and not be disclosed to anyone other than the parties to these Terms.
Any and all claims and actions arising out of or relating to the Site or the Program shall be commenced within one (1) year from the occurrence of the facts giving rise to such claim or action, or such claim or action shall be barred.
You agree that you will not file a class action against us or participate in a class action against us. You agree that you will not file or seek a class arbitration, or participate in a class arbitration, against us.
9. Governing Law
These shall be governed by, construed, and enforced in accordance with the laws of the State of Maryland, United States, without regard to its conflicts of law rules. The exclusive jurisdiction for any dispute not covered by the terms of the Arbitration provision set forth in these Terms may be filed only in the state or federal courts located in the State of Maryland, United States. YOU HEREBY WAIVE ANY RIGHT YOU MAY NOW HAVE OR HEREAFTER POSSESS TO A TRIAL BY JURY. The foregoing shall not apply to the extent that applicable law in your country of residence requires application of another law and/or jurisdiction and this cannot be excluded by contract. Use of the Site and Program is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph.
10. Termination
A Client may voluntarily terminate membership in Business Direct at any time for any reason. Once you submit a termination request, termination is irreversible, and your account will be closed and all benefits of any type forfeited.
Choice may terminate your membership in Business Direct at any time for any reason. If Client’s membership is terminated for any reason, you will lose all Discounts, awards, and benefits associated with your account, and you will no longer be able to earn or redeem any benefits in Business Direct. Your future participation in Business Direct may also be prohibited in Choice’s sole discretion.
11. Miscellaneous
a. The Site may contain or reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other proprietary rights of Choice. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of Choice is granted to or conferred upon you.
b. If any part of these Terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
c. Choice reserves the right to modify these Terms from time to time by providing reasonable notice to Clients. Choice will notify Clients of changes to the Terms by posting them to the Business Direct Site and may also, in Choice’s sole discretion, notify you by email or mail to the address then associated with your account. The updated Terms will be effective as of the time of posting, or upon such later date or by such other method as specified by Choice. Unless otherwise stated, the updated Terms will apply to your participation in Business Direct beginning as of their effective date.
d. Choice reserves the right to, from time to time, among other things: change, withdraw, limit, modify, or cancel any Discount, benefit, or program inclusion; increase or alter the requirements to earn or use a Discount or benefit; modify the benefits available under Business Direct; and any other changes that Choice determines in its sole discretion. Choice may limit the number of Clients in Business Direct and may temporarily or permanently discontinue registering new Clients at any time and for any reason without notice.
e. Business Direct, membership in it, the awarding and provision of Discounts or benefits are void where prohibited by law. All aspects of Business Direct are subject to applicable laws, rules, and regulations.
f. Discounts and/or any other benefits in Business Direct may be subject to taxes, and any required disclosure and tax liability is the sole responsibility of each Client and such Client’s employees.
g. Client and Authorized Users are responsible for notifying Choice of any email address, phone number or name changes. Choice may, in its sole discretion, request legal documentation in support of Client corporate name changes.
h. If any provision of these Terms is invalid or unenforceable under applicable law, such provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of these Terms will govern such participation.
i. You agree that nothing contained in these Terms is in derogation of Choice’s right to comply with law enforcement or governmental requests or requirements relating to your participation in Business Direct or information provided to or gathered by Choice with respect to such participation.
j. The Choice Parties are not responsible or liable to you, or any person claiming through you, for failure to supply or fulfill a Discount or benefit in Business Direct in the event Business Direct is affected by any acts of god, any action, regulation, order or request by any governmental or quasi-governmental entity, technical failure, actual or threatened terrorist act, weather, natural phenomenon, war (declared or undeclared), fire, embargo, labor dispute or strike, labor or material shortage, transportation interruption of any kind, civil disturbance, insurrection, riot, or any law, rule, regulation or order or other action adopted or taken by any national, federal, state, provincial, or local government authority, or any other cause, even if or not specifically mentioned above.
k. If and to the extent that there is any conflict among or between the Business Direct Site, other Business Direct marketing materials and these Terms, these Terms will govern. Choice’s failure to or decision not to enforce any provision in the Terms will not constitute a waiver of that or any other provision. The invalidity or unenforceability of any provision of the Terms will not affect the validity or enforceability of any other provision. All interpretations of these Terms shall be at Choice’s sole discretion. All such decisions are final and binding on you and you agree to abide by them.
l. Nothing herein contained shall be deemed to authorize or empower either party to act as agent for the other party to these Terms, or to conduct business in the name, or for the account, of the other party to these Terms.