JUNE 30, 2026

Choice Hotels Team Stays Terms & Conditions

These Choice Hotels Team Stays Terms & Conditions (“Terms”) govern the Choice Hotels Team Stays program (“Team Stays” or the “Program”) offered by Choice Hotels International, Inc. The term “Choice,” “we,” “our,” “us” and other similar terms are used in these Terms for convenience to refer collectively and/or individually to Choice Hotels International, Inc. and its corporate affiliates and subsidiaries. The term “you” refers collectively to the Choice-approved Team Stays franchisee (“Client”) participating in the Program.

Your use of this service may require us to share certain information with third-party service providers as described in our Privacy Notice. Additional resources regarding Team Stays may be available on ChoiceConnect or a Choice Sports Travel webpage (collectively, the “Site”), which is subject to change at any time in Choice’s sole discretion.

Your participation in Team Stays is governed by these Terms. You agree to them by participating in Team Stays. It is your responsibility to read and understand these Terms. These Terms supersede all previous terms and conditions applicable to Team Stays or any prior programs. 

Team Stays is limited to qualifying Country Inn and Comfort-branded properties in the United States and Canada. Team Stays may be amended to modify properties or geographic scope at any time in the sole discretion of Choice and additional or varying terms may apply.

1.      Program Registration

Participation in the Program is limited to Clients (as defined by us from time to time) that satisfy the following conditions:

  • Minimum Choice likelihood to recommend score of 7,
  • Pre-blocked rooms in advance, ensuring coaches are near athletes if requested,
  • Pre-keyed rooms to ensure keys are readily available prior to team arrival,
  • Complimentary grab & go breakfast included in the rate,
  • Flexible gathering space,
  • Dedicated onsite contact,
  • Commission/rebate paid within 45 days,
  • Current on franchise fees and group commissions,
  • Accessible ice machines,
  • Complimentary parking for standard vehicles,
  • Guarantee contracted sports blocks 14 days prior to arrival,
  • Bus parking available (not require onsite), and
  • 50% discount on coach room with a minimum of 20 rooms picked up.

Additional requirements for Comfort Inn, Country Inn, Sleep Inn, Quality, and Clarion (“Core”) brands to participate in the Program are:

  • Laundry onsite + 1 complimentary laundry packet*
  • Allow outside food and beverage at no charge*
  • Complimentary brand standardized hot breakfast OR coupons for breakfast*

*Note: Some amenities vary by brand tier (e.g., Core versus upscale). Always reference brand specific guidance.

In order to participate in the Program, Client must:

  • Successfully complete the training quiz,
  • Complete Team Stays RFP in Cvent Transient,
  • Review and accept all Program documents, and
  • Sign and return the Hotel Acknowledgement Form.

Choice reserves the right to amend and supplement the Program eligibility requirements from time to time. Membership in Team Stays is available at Choice’s sole and absolute discretion. Choice retains the right, at its sole discretion, to deny access to anyone to the Program, at any time and for any reason, including, but not limited to, for violation of these Terms. Participation in the Program is optional.

As a condition of use of the Program, Client warrants that:

  • you possess the legal authority to create a binding legal obligation;
  • you agree to these Terms;
  • you acknowledge having read Choice Hotels International, Inc.’s Privacy & Security Policy and agree to your personal data being collected and processed in accordance with, and for the purposes described in, the Policy;
  • you have read and agree to the ChoiceHotels.com Terms of Use, which are incorporated herein by reference; and
  • all information supplied by you is true, accurate, current and complete.

2.       

Annual re-enrollment and training are required. Choice may review Client’s compliance with these Terms and any Program requirements. If Client is not compliant with these Terms or any Program requirements, Choice may, in its sole discretion, allow Client up to sixty (60) days to become compliant. If Client does not re-enroll within sixty (60) days past its annual expiration date, comply with training requirements, these Terms, or any other requirements of Choice, Client may be subject to termination or suspension from the Program.

3.      Limitation of Liability, No Warranties, and Indemnification

The Program may include inaccuracies or errors. Choice may make changes to the Program at any time.

TEAM STAYS IS MADE AVAILABLE TO YOU ON AN AS-IS, AS-AVAILABLE BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. CHOICE MAKES NO REPRESENTATION ABOUT THE SUITABILITY OF TEAM STAYS FOR YOU. CHOICE SPECIFICALLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. YOUR PARTICIPATION IN TEAM STAYS IS AT YOUR OWN RISK.

WITHOUT LIMITING THE FOREGOING, CHOICE DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION RELATED TO TEAM STAYS IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY, OR CURRENT OR THAT TEAM STAYS WILL OPERATE WITHOUT INTERRUPTION OR ERROR. DESPITE COMMERCIALLY REASONABLE EFFORTS, THE SITE AND OTHER PROGRAM MATERIALS MAY CONTAIN TYPOGRAPHICAL OR OTHER ERRORS OR INACCURACIES, INCLUDING, WITHOUT LIMITATION, REGARDING THE AMOUNT OR VALUE OF DISCOUNTS, A PARTICULAR REWARD, OR ANY OTHER BENEFITS OF TEAM STAYS OR WHAT IS REQUIRED TO EARN THOSE BENEFITS. CHOICE WILL NOT BE RESPONSIBLE FOR ANY SUCH ERROR, TYPO, OR MISPRINT IN THESE TERMS OR ANY TEAM STAYS MATERIALS. CHOICE RESERVES THE RIGHT TO VOID OR REFUSE TO PROCESS ANY BENEFIT OR TRANSACTION ARISING OUT OF SUCH AN ERROR, TYPO, OR MISPRINT.

CHOICE WILL NOT BE LIABLE FOR ANY ACTS, ERRORS OR OMISSIONS OF ANY OTHER CLIENT, THIRD PARTY OR CHOICE PARTNER.

Choice has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond its direct control, and Choice has no responsibility for any additional expenses, omissions, delays, re-routing or acts of any government or authority.

In no event shall Choice be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of the Site or Program services or with the delay or inability to access, display or use the Site or Program services (including, but not limited to, your reliance upon opinions appearing on the Site; any computer viruses, information, software, linked sites, products and services obtaining through the Site; or otherwise arising out of the access to, display of or use of the Site or Program services) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if Choice has been advised of the possibility of such damages.

If, despite the limitation above, Choice is found liable for any loss or damage that arises out of or in any way connected with any of the occurrences described above, then the liability of Choice will in no event exceed, in the aggregate, the greater of (a) the service fees you paid in connection with Program services, or (b) One-Hundred Dollars (US $100.00) or the equivalent in local currency.

You agree to defend and indemnify Choice and its respective parents, subsidiaries, affiliates and each of its officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of your:

  • breach of these Terms,
  • violation of any law, regulation, rule or the rights of a third party, or
  • use of the Program.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this Section will survive and apply even if any limited remedy specified in these Terms is found to have failed its essential purpose. The limitations of liability provided in these Terms inure to the benefit of Choice. This entire section will survive the termination of the Program and your membership in it.

4.      Prohibited Activities

The content and information regarding the Program (including, but not limited to, availability of the Program) as well as the infrastructure used to provide such content and information, is proprietary to Choice. Client agrees not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through the Program.

Additionally, Client agrees not to:

  • use the Program or its content or information for any commercial purpose beyond the scope of these Terms;
  • use Team Stays for any personal hotel stays;
  • make any speculative, false, or fraudulent reservation or any reservation in anticipation of demand or for purposes of reselling or impermissibly assigning or posting on any third party;
  • access, monitor or copy any content or information of the Site using any robot, spider, scraper or other automated means or any manual process for any purpose without the express written permission of Choice;
  • violate the restrictions in any robot exclusion headers on the Site or bypass or circumvent other measures employed to prevent or limit access to the Site;
  • use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of the Site or take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
  • use the Site for any purpose that is illegal, unlawful or prohibited by these Terms;
  • interrupt, disrupt, alter, destroy, impair, restrict tamper, or otherwise affect the property operation of the Site in any way, including, without limitation, through the use of any malicious or unauthorized code, virus, worm, Trojan horse, malware or program;
  • deep-link to any portion of the Site (including, without limitation, the purchase path for any Program) for any purpose without Choice’s express written permission; or
  • "frame," "mirror" or otherwise incorporate any part of the Site into any other website or application.

If your use of the Program shows signs of fraud, abuse or suspicious activity, Choice may cancel or suspend your access to the Program. If you have conducted any fraudulent activity, Choice reserves the right to take any necessary legal action and you may be liable for monetary losses to Choice, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact the Program.

5.      Disputes

Except for Choice’s claims against Client for indemnification or actions seeking to enjoin Client from using any of Choice’s intellectual property in violation of these Terms or any other related agreements, any controversy or claim arising out of or relating to these Terms or any other related agreements, or the breach of these Terms or any other related agreements, including any claim that these Terms or any part of these Terms or any related agreements is invalid, illegal, or otherwise voidable or void, as well as any claim that we violated any laws in connection with the offering, granting, execution or enforcement of these Terms or any related agreements and any claim for declaratory relief, will be sent to final and binding arbitration in the state of Maryland before either the American Arbitration Association, J.A.M.S., or National Arbitration Forum in accordance with the Commercial Arbitration Rules of the American Arbitration Association, including its rules for emergency measures of protection. The parties agree, however, that the Commercial Arbitration Rules of the American Arbitration Association are not applicable as it relates to discovery. More specifically, the rules surrounding discovery, including but not limited to, any requirements for you or us to produce documents, witnesses, or information at a time other than at a hearing on the claim will not be deemed applicable to any arbitration proceeding unless the parties mutually consent to any such discovery for purposes of economy and efficiency of the proceedings. In the event more than one demand for arbitration is filed in connection with these Terms or any related agreements, the demand filed with the American Arbitration Association, J.A.M.S., or National Arbitration Forum office having jurisdiction over Maryland proceedings shall take precedence, and any other demand shall be withdrawn and presented in the Maryland filing. The arbitrator will apply the substantive laws of Maryland, without reference to its conflict of laws provision, except that nothing herein shall be construed to establish independently Client’s right to pursue claims under Maryland’s Franchise Registration and Disclosure Law. Judgment on the arbitration award may be entered in any court having jurisdiction. If any party fails to appear at any properly noticed arbitration proceeding, an award may be entered against the party, notwithstanding its failure to appear. Any arbitration will be conducted at Choice’s headquarters office in Maryland and the parties agree that any state laws attempting to prohibit arbitration in Maryland are pre-empted by the Federal Arbitration Act. Nothing in this Section shall be construed to prohibit or limit an Arbitrator’s authority under the American Arbitration Association Commercial Arbitration Rules to order submission of evidence by means other than in-person hearing at Choice’s headquarters office in Maryland in the event that a party fails to respond to, appear during or participate in the arbitration process, or from conducting a hearing or from rendering an award at a location outside of the State of Maryland. Further, nothing in this Section will be construed as requiring Client or Choice to make a claim in arbitration before exercising any rights Client or Choice may have to give notice of default or termination in accordance with the terms of these Terms or any related agreements. All information related to and/or obtained through the arbitration process shall be strictly confidential and, under no circumstances, shall be disclosed to any person except as expressly permitted herein or used for any purpose other than the arbitration at any point in time without mutual consent. 

6.      Governing Law

These shall be governed by, construed, and enforced in accordance with the laws of the State of Maryland, United States, without regard to its conflicts of law rules. The exclusive jurisdiction for any dispute not covered by the terms of the Arbitration provision set forth in these Terms may be filed only in the state or federal courts located in the State of Maryland, United States. YOU HEREBY WAIVE ANY RIGHT YOU MAY NOW HAVE OR HEREAFTER POSSESS TO A TRIAL BY JURY. The foregoing shall not apply to the extent that applicable law in your country of residence requires application of another law and/or jurisdiction and this cannot be excluded by contract. Use of the site and Program is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph.

7.      Termination

Client may voluntarily terminate membership in Team Stays at any time for any reason. Once you submit a termination request, termination is irreversible, and your account will be closed and all benefits of any type forfeited.

Choice may terminate your membership in Team Stays at any time for any reason. If Client’s membership is terminated for any reason, you will lose all discounts, awards, and benefits associated with the Program. Your future participation in Team Stays may also be prohibited in Choice’s sole discretion.

8. Miscellaneous

  • The Program or Site may contain or reference trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes or other proprietary rights of Choice. No license to or right in any such trademarks, patents, copyrighted materials, trade secrets, technologies, products, processes and other proprietary rights of Choice is granted to or conferred upon you.
  • If any part of these Terms is found to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions will not in any way be affected or impaired. Our failure or delay in enforcing any provision of these at any time does not waive our right to enforce the same or any other provision(s) hereof in the future.
  • Choice reserves the right to modify these Terms from time to time by providing reasonable notice to Clients. Choice will notify Clients of changes to the Terms by posting them to the Team Stays Site and may also, in Choice’s sole discretion, notify you by email or mail to the address then associated with your account. The updated Terms will be effective as of the time of posting, or upon such later date or by such other method as specified by Choice. Unless otherwise stated, the updated Terms will apply to your participation in Team Stays beginning as of their effective date.
  • Choice reserves the right to, from time to time, among other things: change, withdraw, limit, modify, or cancel any discount, benefit, or Program inclusion; increase or alter the requirements for the Program; modify the benefits available under Program; and any other changes that Choice determines in its sole discretion. Choice may limit the number of Clients in Team Stays and may temporarily or permanently discontinue registering new Clients at any time and for any reason without notice.
  • Team Stays, membership in it, the awarding and provision of discounts or benefits are void where prohibited by law. All aspects of Team Stays are subject to applicable laws, rules, and regulations.
  • Any benefits from Team Stays may be subject to taxes, and any required disclosure and tax liability is the sole responsibility of each Client and such Client’s employees.
  • Client is responsible for notifying Choice of any email address, phone number or name changes. Choice may, in its sole discretion, request legal documentation in support of Client corporate name changes.
  • If any provision of these Terms is invalid or unenforceable under applicable law, such provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision, and the remainder of these Terms will govern such participation.
  • You agree that nothing contained in these Terms is in derogation of Choice’s right to comply with law enforcement or governmental requests or requirements relating to your participation in Team Stays or information provided to or gathered by Choice with respect to such participation.
  • Choice is not responsible or liable to you, or any person claiming through you if Team Stays is affected by any acts of god, any action, regulation, order or request by any governmental or quasi-governmental entity, technical failure, actual or threatened terrorist act, weather, natural phenomenon, war (declared or undeclared), fire, embargo, labor dispute or strike, labor or material shortage, transportation interruption of any kind, civil disturbance, insurrection, riot, or any law, rule, regulation or order or other action adopted or taken by any national, federal, state, provincial, or local government authority, or any other cause, even if or not specifically mentioned above.
  • If and to the extent that there is any conflict among or between Team Stays marketing materials or disclosure and these Terms, these Terms will govern. Choice’s failure to or decision not to enforce any provision in the Terms will not constitute a waiver of that or any other provision. The invalidity or unenforceability of any provision of the Terms will not affect the validity or enforceability of any other provision. All interpretations of these Terms shall be at Choice’s sole discretion. All such decisions are final and binding on you and you agree to abide by them.
  • Nothing herein contained shall be deemed to authorize or empower either party to act as agent for the other party to these Terms, or to conduct business in the name, or for the account, of the other party to these Terms.