The free transportation service is available for transfers from the Airport to the Hotel, with scheduled departure times in the morning at 7:00 a.m., 9:00 a.m., 11:00 a.m., and 1:00 p.m., and in the afternoon at 2:30 p.m., 3:30 p.m., 5:30 p.m., 6:30 p.m., 7:30 p.m., 8:30 p.m., and 9:30 p.m.
This service requires a reservation at least 24 hours in advance, which must be made by phone at +52-998-532-26196. Note: This service is only available for transfers from the Airport to the Hotel.
Important: The service from the Hotel to the Airport is not offered.
Environmental Sanitation Tax (DSA): A mandatory tax of $106 MXN per reservation is required by the municipality of Cancún. This fee is not included in the room rate and must be paid upon arrival at the hotel.
Note The service is only available for transfer from the Airport to the Hotel.
Important The service from the Hotel to the Airport is not offered.
This service requires a reservation at least 24 hours in advance, which must be made by phone at Tel. 52-998-532-6196.
Complimentary shuttle service is suspended until further notice. Transportation options are available. Taxi service from the hotel to the airport starts at MXN 250. Private transportation from the airport to the hotel starts at MXN 500. For assistance or transportation arrangements, call 52-998-532-6194. Up to 2 children under 12 stay free with parents or legal guardians.
The free transportation service is available for transfers from the Airport to the Hotel, with scheduled departure times in the morning at 700 a.m., 900 a.m., 1100 a.m., and 100 p.m., and in the afternoon at 230 p.m., 330 p.m., 530 p.m., 630 p.m., 730 p.m., 830 p.m., and 930 p.m.
Max. 2 children 12 years and under stay free of charge with parents or guardians.